We are a broker who works on your behalf, treats you fairly, represents you honestly, and whose number one priority is to ensure that your expectations are exceeded.
All of our clients are assigned one advisor who is dedicated to ensuring your needs are met 24/7. Each advisor has an assistant who is also committed to ensuring you are 100% satisfied with our service.
Our clients never need to call an insurance company’s call centre, typically located on the other side of the country, only to be put on hold, transferred to another department, or disconnected. We have real people who pick up the phone - usually on the first ring! We know you by name - and we even know most of your employees’ by name as well!
Our staff includes Certified Group Benefits Advisors who are accredited through Dalhousie University and the International Federation of Employee Benefits Specialists. With our staff’s combined decades of knowledge and industry experience, we can often answer your question or resolve your problem the same day.
We act as your advocate. We don’t work for the insurance company – we work for you. If there is ever a claim dispute, we act on your behalf to get it resolved quickly and to your satisfaction.
HMR Employee Benefits Ltd. has been serving clients in the Greater Victoria area, and across BC since 1982. Our staff brings more than 50 years of experience in the fields of employee benefits, group savings, individual insurance and financial planning. HMR Employee Benefits is an inter-corporate partnership between Hendry Swinton McKenzie Insurance, one of the largest General Insurance agencies in Victoria, and Richard E. Reynolds Investments and Insurance Services Ltd. a boutique insurance and financial planning firm. In 2006, Hendry Swinton McKenzie, in partnership with Rick Reynolds, purchased Pullen Insurance Agencies, and created Hendry McKenzie Reynolds Employee Benefits Ltd., or HMR for short.
HMR Employee Benefits specializes in the complex world of group insurance and employee benefits. Our high level of specialization allows us to build stronger relationships with our providers and to offer innovative solutions to problems. Our extensive knowledge of group insurance allows us to provide a higher level of service than many of our clients had come to expect from their previous brokers. We take pride in providing the best service available.
HMR provides group insurance plans to businesses and organizations as small as one person, and as large as national chains with dozens of locations, and thousands of employees across Canada. HMR Employee Benefits is also proud to work with our many non-profit and charitable clients, many of whom encountered difficulty in obtaining benefits before working with us.